Privacy Policy

All services provided in our store belong to and are operated by Naturaliz Bakım Ürünleri ve Kozmetik San.Tic.Ltd.Şti., registered at İslambey mah. Akansel sk. No:7/7 Arnavutköy/İstanbul.

Our company may collect personal data for various purposes. Below, we explain how and why we collect personal data, and how we protect it.

Our Store collects certain personal information about members (such as name, company information, telephone, address, or email addresses) through membership or by filling out various forms and surveys on our Store, as required by the nature of the business.

Our company may send campaign information, new product information, and promotional offers to its customers and members from time to time. Members can choose whether or not to receive this information during registration, and can change this selection later via their account settings after logging in, or by using the link in the notification message they receive.

Personal information electronically transmitted to our store by our members during the confirmation process, whether through our store or via email, will not be disclosed to third parties outside the purposes and scope defined in the "User Agreement" we have with our members.

To identify system issues and quickly resolve any problems or disputes related to the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general way and to collect comprehensive demographic information.

Our company may use the requested information, beyond the purposes and scope defined in the Membership Agreement, for direct marketing purposes by itself or in collaboration with others. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions made through our Store may be used by our company and its collaborators, beyond the purposes and scope defined in the "Membership Agreement," for various statistical evaluations, database creation, and market research without disclosing the identity of our members.

Our company undertakes to keep confidential information strictly private and confidential, to consider it a duty of confidentiality, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality and to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our online stores. Your credit card information is not stored in our system in any way.

There are two things to look for to ensure you are on a secure site when entering the transaction process. One is a key or lock icon at the bottom of your browser window. This indicates you are on a secure webpage, and all your information is encrypted and protected. This information is used only in connection with the sales process and according to your instructions. Credit card information used during the purchase is encrypted using 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification, independent of our shopping sites. If the card is valid, the purchase continues. Since we cannot view or save any card information, third parties are prevented from accessing this information under any circumstances.

Our company verifies the reliability of payment/billing/delivery address information for online credit card orders to prevent credit card fraud. Therefore, for first-time customers ordering from our online stores, verification of the accuracy of their financial and address/telephone information is required before their order can proceed to the supply and delivery stage. If necessary, we will contact the credit card holder or the relevant bank to verify this information.

Only you can access and modify all the information you provide when you become a member. If you keep your login information secure, it is impossible for others to access or change your information. For this purpose, membership processes are conducted within a 128-bit SSL secure environment. This system is an unbreakable international encryption standard.

Online shopping sites that have a helpline or customer service department and clearly display their address and phone number are increasingly preferred today. This allows you to obtain detailed information about any questions you may have and gain a better understanding of the reliability of the company providing the online shopping service.

Note: We recommend that you pay attention to whether the company's full address and phone number are listed on online shopping sites. If you are going to make a purchase, note down all the phone/address information of the store where you are buying the product before making your purchase. If you are unsure, confirm by calling before making the purchase. All our online shopping sites clearly display all our company information and location.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information, which you will send us via mail-order, will be kept confidential by our company. This information will be held for 60 days to protect against potential credit card chargeback disputes with the bank, after which it will be destroyed. Since you will be sending us an approved mail-order form for the cost of the products you ordered, there is no risk of any other charges being made to your card; you can naturally dispute any such charges with your bank and prevent payment.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other websites within our website. Our company assumes no responsibility for the privacy practices or content of websites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited circumstances described below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to:

1. To comply with the obligations imposed by the rules of law issued and in force by the competent legal authority, such as Law, Decree Law, Regulation, etc.;

2. In order to fulfill and implement the requirements of the "Membership Agreement" and other agreements that our store has entered into with users;

3. Requesting information about users for the purpose of conducting an investigation or inquiry duly carried out by the competent administrative and judicial authority;

4. Cases where it is necessary to provide information to protect the rights or safety of users.

EMAIL SECURITY

Never include your credit card number or passwords in emails you send to our Customer Service department regarding any order. Information contained in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.

BROWSER COOKIES

Our company may obtain information about users who visit our store and their website usage through the use of technical communication files (cookies). These technical communication files are small text files that a website sends to a user's browser to be stored in the main memory. Technical communication files facilitate internet usage by storing information about the site's status and user preferences.

The technical communication file helps to obtain statistical information about how many people visited the site, the purpose and frequency of their visits, and how long they stayed on the site. It also assists in dynamically generating advertisements and content from user-specific pages designed for users. The technical communication file is not designed to retrieve data or any other personal information from your main memory or email. Most browsers are initially configured to accept technical communication files, but users can change their settings to prevent the receipt of technical communication files or to receive a warning when they are sent.

Our company may modify the terms of this "Privacy Policy" at any time by posting them on the site, sending emails to users, or publishing them on the site. If the Privacy Policy terms are changed, they will become effective on the date of publication.

For any questions or suggestions regarding our privacy policy, you can send an email to info@naturalizbeauty.com. You can also reach our company using the following contact information.

Company Name: Naturaliz Personal Care Products and Cosmetics Industry Trade Ltd. Co.

Address: İslambey neighborhood, Akansel street, No:7/7, Arnavutköy/Istanbul

Contact: info@naturalizbeauty.com